A few things before we roll.
Wondering how dinner gets from their kitchen to your doorstep? Here’s the scoop.
-
Go Grinds is a locally operated food delivery service connecting you with restaurants around Kauaʻi.
We organize scheduled delivery runs to different parts of the island, bringing more dinner options your way—with a little planning and plenty of care.
-
Our planned weekly routes are:
Wednesday: West Side
Thursday: East Side
Friday: North Shore
Saturday: South Shore
Visit Menus & Delivery Area for the towns we serve, available restaurants, and upcoming delivery dates. Check that your address falls within the delivery area before placing your order.
-
Choose your delivery area, browse the available menus, and place your order through our online checkout.
Go Grinds works on advance orders and scheduled routes. Check the ordering deadline and delivery window for your chosen run—we’ll handle the restaurant pickup and bring dinner your way.
-
Our menu prices include a markup that helps cover the work of coordinating, collecting, and delivering your order.
Any additional service fees and applicable taxes are shown at checkout before you pay. Drivers are paid a living Kaua’i wage and we include a tip for the restaurant crew as part of our operation.
An additional tip at checkout is always appreciated, but never required for thoughtful service.
-
Yes! Check out restaurant combinations for the day you are looking to dine in, it is our intention to give you plenty options for deliciousness arriving at your doorstep.
-
Go Grinds is set up for delivery. If you’d prefer to collect your own food, please order directly from the restaurant.
-
Possibly! If your location is within that day’s delivery area and has an accessible meeting spot, we’ll do our best to make it work.
For workplaces, condos, or beach meetups, include clear directions at checkout and keep your phone handy. Please arrange a specific meeting point with us in advance for locations without a standard street address.
-
Get in touch as soon as possible—we’ll help where we can.
Changes become harder once orders have been finalized with the restaurant or food preparation has begun. We can’t guarantee last-minute additions, modifications, or cancellations.
If you need to cancel, contact us so we can explain the available options and whether a refund is possible before making any changes.
-
Even a well-planned dinner can meet an “86.”
We’ll try to reach you to discuss an alternative. If we can’t get in touch, we’ll deliver the available portion of your order and refund the unavailable item rather than choose a replacement without your approval.
Keep your phone nearby around pickup time, just in case.
-
We’ll contact you as soon as we know.
If timing allows, we may offer another restaurant or delivery date. Any change is your choice. If we can’t fulfill your order and you don’t choose an alternative, we’ll refund the canceled order, including its associated fees and taxes.
-
Dinner matters. Everyone getting home safely matters more.
Severe weather, unsafe roads, emergency restrictions, or other major disruptions may require us to delay or cancel a delivery run. We’ll contact affected customers as soon as we can with the available options.
If we cancel before your order is delivered, you can choose a refund for the undelivered order, including associated fees and taxes, or an available rescheduled delivery.
Please keep your contact information current when ordering.
-
We plan our routes carefully and usually meet our mark! That said, restaurant delays, traffic, and island roads can occasionally have other ideas.
Delivery windows are estimates. If a meaningful delay develops, we’ll keep you updated using the contact information on your order.
-
Please include delivery instructions and make sure we can reach you during your delivery window.
If you’ve authorized a doorstep drop-off, we’ll follow your instructions where it’s safe and accessible. Otherwise, we’ll try to contact you. Our scheduled route may prevent us from waiting or returning, so please plan to receive your food promptly—Kauaʻi’s chickens have excellent taste and no respect for whose name is on the bag.
-
We use dedicated temperature-management equipment and carefully planned pickup and delivery routes to help protect food quality along the way.
Hot and cold items travel separately where needed. Once dinner arrives, please enjoy it promptly or refrigerate it for later.
-
Please contact Go Grinds as soon as you notice something wrong.
Send your order number, a brief description, and a photo if it helps explain the issue. Whether it’s a missing item, an incorrect dish, or a delivery problem, we’ll look into it and work with you and the restaurant on an appropriate solution.
-
Sign up for Menu Alerts for upcoming restaurants, delivery dates, and ordering details.
-
Absolutely. Got a favorite spot you’d love to see on a future run? Tell us about it.
Restaurant owners—we’d love to hear from you, too. Visit For Restaurants to introduce your kitchen.
-
Go Grinds By Appointment offers food pickup and delivery arranged especially for your gathering—from an intimate dinner to a celebration with a longer guest list.
We coordinate with your chosen restaurant or caterer and use our temperature-management equipment to transport your food with care, working out timing and delivery details with you in advance.
Tell us your date, location, approximate guest count, and what you have in mind. Availability and pricing depend on the size and scope of your request. Please reach out early so we have time to plan something special.
-
We’re a small operation with a real person behind the wheel. Get in touch—we’re happy to help.

